Colombia

LATAM

Colombia made real-time payments available in the country with the launch of Transfiya (also known as Transferencias YA) in September 2019. Real-time payments volume and value are relatively low compared to paper-based payments, accounting for just a 0.1% share both in terms of volume and value. This can be attributed to less participation from financial institutions, a low transaction limit, restrictions on the number of transfers that can be made in a day and a large unbanked population within the country.

With ACH Colombia planning to add B2B and QR code payments functionality to the Transfiya system, the future of real-time payments in the country looks promising and is expected to register robust growth both in terms of volume and value, increasing at respective CAGRs of 61.6% and 73.7% from 2021-2026.

Key Stats

Real-Time Payment Types

Single Instance

Initiation/Authorization Methods

Mobile

Year of Real-Time
Payments Launch

2019

Availability

365
24/7

Message Standard

Proprietary

ACI’s Take

Colombia does not yet have a general purpose domestic real-time payments scheme — but an independent effort has broadly filled that void. Transfiya is open to the entire banking system and has attracted hundreds of thousands of users — a good start in an economy still heavily driven by cash and where 46.7% of the population is effectively unbanked. However, any drive toward financial inclusion could potentially be stymied by a lack of participation from banks and financial institutions, which remains far from ubiquitous.

Elsewhere, broad success in virtual wallets like Nequi and Daviplata continues apace, with much higher adoption than Transfiya. Use of such wallets has further accelerated due to the pandemic, in part because government subsidies have been disbursed through them. This has inspired further newcomers to attempt to enter this space, including partnerships with Visa that offer banks products related to realtime payments, via Visa Direct.

Any central real-time initiative is likely to be far off, but there is a new central-bank-driven project to modernize banking and payment rules within Colombia. Although primarily oriented toward open banking, it will expand payment origination methods and P2P use cases. However, rather than herald any big centrally driven real-time interventions, this ongoing push for broader modernization and innovation is likely to further boost the market’s existing independent schemes.

Banks must also be mindful of a new law that potentially opens up the acquiring arena and implies current acquiring banks will need to transform to act more like processors. At this time, it is unclear whether this will prompt a strategic shift from banks to act as direct acquiring platforms. Nevertheless, banks now understand new possibilities exist regarding having — and growing — an acquiring business, and that they have an opportunity to be more proactive rather than relying on classic payment networks. If there is a new movement of banks trying to deploy new direct acquirement schemes, this will almost certainly impact alternative payment methods and — eventually — real-time payments.

History

Mobile Wallet Trends

52.8%

% of adults who have a mobile wallet and have
used it in the past year (2021)

Real-Time Acceptance


Banks

Merchants

Consumers

Real-Time Total Participants

13

Population Banking Level

1.1

Number of debit, credit and
charge cards per adult

48

Index to global average

  • Fully Banked
  • Progressing
  • Underbanked

Real-Time Transactions

9M

2021

98M

2026f

61.6%

F5 Yr CAGR

Payments Fraud Rate

15.9%

Population who reported being a
victim of fraud in the last 4 years

Top 3 Payment Fraud Types

% of fraud victims Trend
26.8%

Confidence trick

19.5%

Card details stolen online

13.4%

Other

Share of Volumes by Payments Instrument

Transactions

  • Paper-based payments
  • Electronic payments
  • Real-time payments
2021



2026



Spend (USD)

2021



2026



Immediate Payments Volume and Its Share in Overall Non-Paper-Based Transactions, 2015-26f

% of total electronic payments transaction volume

Trends + Data

Cloud Management Platform



66.7%
100%

Infrastructure as a Service (IaaS)



66.7%
100%

Hybrid Cloud



66.7%
100%

Managed Cloud Service



66.7%
100%
  • Current priority
  • Planned

Platform as a Service (PaaS)



Private Cloud



Software as a Service (SaaS)



Downloads

Consumer Payments

The Need for Speed to Market in Consumer Payments - Payments modernization as a response to customer demand

Download PDF

Fraud Management Insights

Expanding the Horizons of Fraud Detection - The Network Intelligence Approach to Machine Learning

Download PDF

Whitepaper

Defining and Building the Next-Generation Payments Hub - Global survey report from ACI Worldwide and Edgar, Dunn & Company

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