Build a Frictionless Experience
When it comes to driving sales, most fuel merchants focus on simply running promotions while missing the opportunity to influence specific customers and journeys. This can add unnecessary friction, even for loyalty members.
In this on-demand NACS executive briefing, ACI Worldwide’s Dan Coates, solution evangelist, omni-commerce, shares use cases from leading merchants that have solved this problem using merchant omni-tokens.
Watch now to learn:
- How others have innovated to influence customer journeys
- A method for implementing frictionless loyalty
- Use cases for marketing and customer service
- The key to getting information to siloed systems
