The Need for Speed and Flexibility
When asked what bill payers expected from their billers, “excellent customer service” was the top answer from all age groups.
To meet this expectation, billers must add payments speed and flexibility to their platforms.
Download our latest ACI Speedpay Pulse Trend Report for new learnings on how to deliver excellent customer service, including:
- The consumer impact on payment processing times
- How AI-powered solutions can improve speed and customer service
- Why billers must look to add real-time payment offerings
