On-Demand Webinar

Join experts from Westpac, BioCatch and ACI for an in-depth look at the hottest topics in fraud.

At the end of the day, payments fraud protection is about one thing: protecting the customer. And while the tools, data, analytics, modeling and risk assessments continue to improve, winning the fight against fraud revolves around understanding the future of fraud to separate genuine customer behaviors from fraudsters.

Join ACI’s Giselle and Mark as they host fraud experts from Westpac and BioCatch to discuss the hottest topics in fraud. Get unique insights into today’s threat landscape and fraud-fighting capabilities, including:

  • The ongoing impact of COVID-19
  • The necessity of machine learning
  • How scams are perpetrated and evolving
  • The role strong customer authentication plays in protecting customers
  • How shared intelligence promises to transform the future of fraud fighting


Can't make the live session? Register anyway and we will send you a link to the recording after the session!

View the panel of experts we have lined up for this session below!


Featured speakers


Ben Young2.png Ben Young
Head of Fraud

Ben Young is the Head of Fraud for Westpac bank. Ben’s team researches and operates Westpac’s key fraud protection processed for the tens of millions of transactions processed each day by the bank (most particularly around credit cards, internet banking, branch and applications for credit). Ben has been intimately involved in Westpac’s fraud processed for the past 10 years and has worked in various data led risk processes for 20 years. Ben holds a Bsc, DipFin, an MBA and a MPH.
tim headshot2.jpg Tim Dalgleish
Head of Pre-Sales and Professional Services

Tim Dalgleish is a fraud prevention expert with over 15 years experience. He has worked with businesses in over 20 countries to implement effective fraud prevention systems and strategies. Prior to his role at BioCatch, Tim led the APAC technical teams for both ThreatMetrix and RSA Fraud. Tim also spent 10 years at ANZ Bank and GE, leading various fraud prevention functions. Tim has spoken at many forums including the Visa Risk Summit, RSA conference and Money 20/20. Tim studied in Melbourne Australia, competing a BSc. and MBA.
Giselle L Bio Pic 2020 - approved.JPG Giselle Lindley 
Principal Fraud Solution Consultant
ACI Worldwide
Giselle's career in financial crime has spanned the public sector, banking and insurance, over a period of nearly two decades for a number of institutions in Australia. She has a postgraduate qualification in Criminal Intelligence, has held a board position with the Australian Institute of Professional Intelligence Officers, and has been a member of the Australasian Card Risk Council, APCA Fraud Committee and Fraud in Banking Forum. When not fighting financial crime, Giselle can be found down on the family farm.
Mark Southby Headshot.JPG Mark Southby
Principal Solution Consultant

ACI Worldwide
Mark is a specialist in payment solutions with a focus on financial crime and actively engages with our Asia Pacific customers, ensuring products meet their needs through workshops, requirements assessment and solution design. Prior to joining ACI, Mark was fraud product manager for Australia’s largest credit bureau and also worked for one of Australia’s big 4 banks, focusing on payments. Outside of work, Mark will take every opportunity to go cycling in remote areas.